FAQs
What are the delivery charges?
Free delivery for orders over 500 AED. For orders under this amount, a standard shipping fee applies.
Where do you offer pickup services?
We offer pickup options in Dubai. You can choose to pick up your order from our designated location during checkout.
What should I do if I receive the wrong item?
If you receive an item that is not what you ordered, please contact us immediately. We will arrange for the correct item to be sent to you and handle the return of the incorrect item at no extra cost to you.
Refund & Exchange
For return & exchange you have 7 days from the day of purchase to return an item for any reason.
* Items should be unused and in the same condition that you received it, including general packaging and tags.
you will be notified once your return/exchange is approved
International Shipping
We do ship worldwide through DHL, Shipping cost are calculated at checkout.
Product care instructions
To keep your items in pristine condition:
- Wash linen garments in cold or lukewarm water on a gentle cycle.
- Use a mild detergent and avoid bleach to preserve the fabric's natural fibers.
- Air dry and iron while damp to maintain the garment’s natural texture.
- Avoid machine drying as it may cause shrinkage.
- Handle coconut shell embellishments with care during washing and wearing.